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Course Name: Webex Contact Center Advanced
Course Acronym: WXCCA
Vendor: Cisco
Category: Webex Contact Center

Testing Your Ability to Attend Virtually

We strongly suggest that you try to access the Webex Test Meeting Page prior to your class.

Sunset Learning Institute (SLI) uses Webex conferencing systems to host virtual training classes.

You will receive a email from sunsetlearning.com - on the Thursday or Friday before the class - to remind you to review your REGISTRATION INFO page - which will contain the Webex or Zoom conferencing link; meeting ID; and password for your specific class session - under the WEB CONFERENCE CONNECTIVITY section.

Don't be concerned if this section is empty if it's a week or more before your class starts - it should be filled in by the Thursday prior to your class.

Remember to monitor your REGISTRATION INFO page on a regular basis prior to the start of your class.

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Testing Your Lab Environment Access