Please select the Acronym or Course Name for which you want to see the requirements from the list below.Clicking on a Vendor or Category in the list will show you all the courses for that Vendor or Category.Click on any column heading to sort by that column. Click on the heading again to perform a reverse sort.Click here to reset this page
Acronym Course Name Vendor Category
ACCXSLAdvanced Contact Center Express Scripting Labs Cisco Cisco Contact Center
AUCCE 1Administering Unified Contact Center Enterprise with CVP Part 1 Cisco Cisco Contact Center
AUCCE 2Administering Unified Contact Center Enterprise with CVP Part 2 Cisco Cisco Contact Center
CCEAAdministering Cisco Contact Center Enterprise Cisco Cisco Contact Center
CCEAACisco Contact Center Enterprise Advanced Administration Cisco Cisco Contact Center
CCECEImplementing Cisco Contact Center Chat & Email Cisco Cisco Contact Center
CCEFUnderstanding Cisco Contact Center Foundations Cisco Cisco Contact Center
CCEFINFinesse Operations for Cisco Contact Center Cisco Cisco Contact Center
CCEIImplementing Cisco Contact Center Enterprise Cisco Cisco Contact Center
CCERReporting Cisco Contact Center Enterprise Cisco Cisco Contact Center
CCETTroubleshooting Cisco Contact Center Enterprise Cisco Cisco Contact Center
CCXRContact Center Express Reporting Cisco Cisco Contact Center
CVPD JavaCVPD Java Development for Call Studio Cisco Cisco Contact Center
CVPDS Part 1CVP Development and Scripting Part 1 Cisco Cisco Contact Center
CVPDS Part 2CVP Development and Scripting Part 2 Cisco Cisco Contact Center
DUCCEDeploying Unified Contact Center Enterprise with CVP Cisco Cisco Contact Center
UCCXDDeploying Cisco Unified Contact Center Express Cisco Cisco Contact Center

Testing Your Ability to Attend Virtually

We strongly suggest that you try to access the Test Meeting Page prior to your class.

Sunset Learning Institute (SLI) uses conferencing systems to host virtual training classes

You will receive a email from sunsetlearning.com - on the Thursday or Friday before the class - to remind you to review your REGISTRATION INFO page - which will contain the Webex or Zoom conferencing link; meeting ID; and password for your specific class session - under the WEB CONFERENCE CONNECTIVITY section.

Don't be concerned if this section is empty if it's a week or more before your class starts - it should be filled in by the Thursday prior to your class.

Remember to monitor your REGISTRATION INFO page on a regular basis prior to the start of your class.

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Testing Your Lab Environment Access

The class does not use any hands-on lab, so no testing is needed.